NARPM Radio

Your Questions Answered about Hiring a Virtual Assistant

Anne and Mark Lackey of HireSmartVAs talks with NARPM Deputy Executive Director Lisa Noon about why and how to hire a virtual assistant to streamline your business operations. 

No One Agrees on Past Due Amounts!

NARPM Radio: No One Agrees on Past Due Amounts!

You’ve got a new account. It’s a mess. No one knows for sure what is owed. No one can agree on anything. The tenant stops paying rent, and you go to court. Is this avoidable? Get some guidance from attorney Harry Heist if this happens to you. Check with your legal attorney and forms provider to see what’s correct procedure in your state, as laws vary from place to place.

Coronavirus, Court Closures & Evictions

This podcast, by Florida attorney Harry Heist, pertains to Florida law and courts, but some great tips for property managers on how to handle evictions in the current coronavirus crisis. Consult with your attorney as state laws vary.

Two Types of Non-Compliance & How to Deal with Them

Two Types of Non-Compliance & How to Deal with Them

Your tenant has an unauthorized occupant in violation of the lease. You serve a warning notice, but the tenant fails to cure the problem. When a tenant is in non-compliance of the lease or law, the proper notice must be served – and FAST. There are two types of non-compliances: curable and non-curable. This podcast, featuring Florida property management attorney Harry Heist, helps you to learn the difference and how to act in either situation.

As always, check with your own legal counsel, as laws can vary from state to state.

Tenant Wars: How to Reduce Your Liability

Two neighbors come to you, each complaining about the other. It can get complicated, and relate to just about anything someone considers to be obnoxious behavior. How you respond is the key to success and reducing your liability. Warning: Fair Housing implications may apply! This podcast by Florid attorney Harry Heist helps figure out this complicated situation. Be sure to consult with your own attorney on any legal questions as laws vary from state to state.

New Account, No Rent Payment: What to do?

You are now the new manager of a property. You send a letter to the new tenant giving your contact information - but that's not enough. It's a common mistake and you could run into problems if that's all you do. This episode, featuring attorney Harry Heist, looks at the action items to take and remember, "verbal is not enough." Be sure to consult with your own attorney on any legal questions, as laws vary from state to state.

NARPM National Accounting Standards Q & A

Join us for this live Q&A with Trevor, Todd and Matthew who will talk about NARPM® Accounting Standards.  The NARPM® Accounting Standards (NAS) is an initiative designed to assist NARPM® in elevating the property management industry by collectively establishing an acceptable standard of accounting practices.  Specifically, the goal of the NAS is to create and endorse a set of accounting standards that will provide uniformity around financial practices and reporting.

Discussions include:

• Data and Performance Metrics – Your company vs. other similar companies
• Revenue vs Expenses – “I really knew where my revenue was coming from after switching to NAS – Hint: It wasn’t management fees!”
• Moving from QuickBooks Desktop to QuickBooks Online
• Choosing your approach: Working with ProfitCoach vs. Do It Yourself

Business Coaching Session with The Property Management Coach

What are some great tips for managing your time better? How do you set goals and bonuses for your staff? This webinar, hosted by The Property Management Coach Kathleen Richards, answers these questions and more in an interactive session with property managers from around the country. What are typical goals and how is performance measured? What about setting up typical pay structures? Do you use Quickbooks and if so, how do you manage the options? What about tips on taking yourself out of the day-to-day management of your office? Kathleen is a wealth of information on these topics and more in this 54-minute presentation.

How Property Owners Can Know They're Hiring a Qualified PM

How do property owners know they’re hiring a qualified property management company that operates within a clear set of standards? The best way is to look for members of the National Association of Residential Property Managers, or NARPM. Eric Wetherington served as the 2019 National President of NARPM. Today, he joins NARPM member Bob Preston of North County Property Group to discuss the educational opportunities available to members of the organization, explaining who establishes its curriculum and what national, state and local events are open to members.

"NARPM members have a certain standard in their business," says Wetherington. "I really feel strongly that property investors benefit when they choose a NARPM member because they get ...a higher level of service.

Listen in for Eric’s insight around the legislative influence NARPM has developed and learn how YOU can benefit from the Code of Ethics and spirit of sharing unique to the NARPM community!

How Long Do I Need to Keep Records?

How long do I keep records, and in what format? Electronic, paper? Document retention policies are extremely important, and now you can learn the answers to these questions in this episode featuring Florida property management attorney Harry Heist. As always, check with your own legal counsel for specific issues related to your state laws.