How are you – not your business – but, YOU handling the crisis of the day? The Property Management Coach, Kathleen Richards, talks about how to handle feelings of being overwhelmed and anxious during an uncertain time In this podcast. How can you feel more in control of your life? Boundaries are extremely important in life, and in property management – what are they, and how do you create them? This podcast gives you some great tips and answers to these questions for a more calm business and personal life.
How Do You Survive A Maintenance Cardiac Arrest?
What is a ‘sudden cardiac arrest’ in property management? According to Brian Birdy, Vice President of Residential Management for PMI, it’s a problem with policy and procedures in your maintenance that strikes without warning but is completely preventable. What are the key things you need to have in place to avoid that ‘sudden disturbance’ in your office? A popular speaker, Brian brings his energy and passion for teaching and motivating others to this 30-minute presentation that gives you solid guidance for your maintenance processes. Listen in on NARPM Radio, available on either Podbean or Apple Podcasts (iTunes). There are many more episodes to help you grow your property management knowledge (and we add new shows regularly!), so subscribe today!
NARPM Radio: Rules and Regs of Homeowner Associations Explained
Does the property owners association for your client have extensive rules and regulations – and do they apply to renters? It’s an important question to answer before leasing a home. What are the approval processes for a tenant? What about pets? What else do you need to be aware of when it comes to association regulations? Property management attorney Harry Heist takes on these questions and gives you some important tips in this podcast from NARPM Radio.
As always, be sure to consult with your attorney as local or state laws can vary.
NARPM® Radio: Digital platforms now offer more than just e-signatures
Join NARPM for a conversation with Seth Kelly of BlueInk, an e-signature and digital document platform that's provided free at the base level for NARPM® members. Of the 1,400 members currently using the service, ACH update forms, tenant renewal letters, and management agreements are often used for easily transmitting documents securely and quickly between managers and tenants. But did you know that BlueInk also provides multilingual translation? Instead of a client just clicking through a document, you can have the audio narrative actually speak the terms of the agreement in any language desired so that they can have a true understanding and are more comfortable with their lease. Additional security improvements are also now available for your data protection, such as an SMS pin to verify signer identity, a selfie picture, and drivers’ license feature. Beyond the basic platform that’s available free, upgrades are available at a NARPM® discount to increase your e-document capacity. To learn more about the program or activate your free account, visit https://secure.blueink.com/auth/register/narpm.
Best advice for property managers is one simple thing
Your unit has a leaking roof. Do you wait for the adjuster or take action immediately? The tenant has an unauthorized occupant. Do you accept his rent payment? An owner dies and his only son asks you to send the money to him; do you send it? Making decisions as a property manager can be tough. Many take action on an issue that’s new to them without getting proper advice. Mistakes can be made and the key is early intervention. Take a minute to hear about common scenarios that frequently trip up a new property manager – or even those seasoned managers who’ve never encountered the issue before – from attorney Harry Heist. His advice is simple – but to the point.
If you haven’t yet subscribed to NARPM Radio, you can find it on either Podbean or Apple Podcasts (iTunes). There are many more episodes to help you grow your property management knowledge (and we add new shows regularly!), so subscribe today!
(*Remember that state law varies from state to state, so always contact your attorney for specific legal advice in your area.)
NARPM Radio: Virtual Inspections in a Virtual World
How do you conduct a virtual inspection?
Nathan Miller, president of Rentec Direct, works with 16,000 property managers in the country, and has a wealth of information on creative tools managers are using to do property inspections. From Facebook Messenger to z-Inspector and many others, these types of inspections are important to do at least once a year. What’s important, and what will it cost? How do you introduce these to your non-tech savvy clients? Here are a few tips you need to consider when doing a virtual inspection, along with recommendations for tools to use!
Ever feel like you don’t have enough time in the day to manage all the paperwork? Join NARPM Radio for a chat with Kathleen Richards of PM Made Easy, which provides a huge range of operational products property management offices need from policy manuals to forms and letters, who should use the products, and more. Kathleen shows new managers how to build a property management team and grow your business, and helps seasoned managers “step out” of the business and let others do the day-to-day work. If you’ve ever wanted a blueprint for better business procedures, listen to Kathleen explain how these tools can be just the resources you need.
Can you be held responsible for damage in a property if you inspect less than once a year? What kinds of things can happen in a rental that you could have liability for? Often, the people doing the worst things pay their rent on time and never report a problem. How often should you inspect a property? What happens when you get sued for negligence by an angry owner because you didn't inspect often enough? Florida property management attorney Harry Heist takes on these questions and more in this episode. As always, talk with your local attorney as laws vary from state to state.
NARPM Radio: Using Technology for Unattended Showings
How do you handle property showings during a time of social distancing? Self-showings are growing in popularity, and there are basically two ways to handle these: 1) with a lockbox, and 2) with “smart home” tools. If your owner wants more security during a showing, the “smart home” approach is definitely the way to go – find out more how you can benefit from temperature control, water leak sensors, and other features along with monitored self-showings in this interview with Sean Miller, president of PointCentral.
NARPM Radio: Subletting a Home on Short-Term Rental Sites
You just found out that the unit you’re managing is on Airbnb. Now what? Does your lease cover subletting? What are the ramifications of this kind of activity? Florida property management attorney Harry Heist takes on this topic in today’s NARPM Radio episode. Always check with your attorney as laws vary from state to state.