Episodes

Thursday Jun 11, 2020
NARPM Radio: Rules and Regs of Homeowner Associations Explained
Thursday Jun 11, 2020
Thursday Jun 11, 2020
NARPM Radio: Rules and Regs of Homeowner Associations Explained
Does the property owners association for your client have extensive rules and regulations – and do they apply to renters? It’s an important question to answer before leasing a home. What are the approval processes for a tenant? What about pets? What else do you need to be aware of when it comes to association regulations? Property management attorney Harry Heist takes on these questions and gives you some important tips in this podcast from NARPM Radio.
As always, be sure to consult with your attorney as local or state laws can vary.

Thursday Jun 04, 2020
Digital platforms now offer more than just e-signatures
Thursday Jun 04, 2020
Thursday Jun 04, 2020
NARPM® Radio: Digital platforms now offer more than just e-signatures
Join NARPM for a conversation with Seth Kelly of BlueInk, an e-signature and digital document platform that's provided free at the base level for NARPM® members. Of the 1,400 members currently using the service, ACH update forms, tenant renewal letters, and management agreements are often used for easily transmitting documents securely and quickly between managers and tenants. But did you know that BlueInk also provides multilingual translation? Instead of a client just clicking through a document, you can have the audio narrative actually speak the terms of the agreement in any language desired so that they can have a true understanding and are more comfortable with their lease. Additional security improvements are also now available for your data protection, such as an SMS pin to verify signer identity, a selfie picture, and drivers’ license feature. Beyond the basic platform that’s available free, upgrades are available at a NARPM® discount to increase your e-document capacity. To learn more about the program or activate your free account, visit https://secure.blueink.com/auth/register/narpm.

Thursday May 28, 2020
Best advice for property managers is one simple thing
Thursday May 28, 2020
Thursday May 28, 2020
Best advice for property managers is one simple thing
Your unit has a leaking roof. Do you wait for the adjuster or take action immediately? The tenant has an unauthorized occupant. Do you accept his rent payment? An owner dies and his only son asks you to send the money to him; do you send it? Making decisions as a property manager can be tough. Many take action on an issue that’s new to them without getting proper advice. Mistakes can be made and the key is early intervention. Take a minute to hear about common scenarios that frequently trip up a new property manager – or even those seasoned managers who’ve never encountered the issue before – from attorney Harry Heist. His advice is simple – but to the point.
If you haven’t yet subscribed to NARPM Radio, you can find it on either Podbean or Apple Podcasts (iTunes). There are many more episodes to help you grow your property management knowledge (and we add new shows regularly!), so subscribe today!
(*Remember that state law varies from state to state, so always contact your attorney for specific legal advice in your area.)

Monday May 11, 2020
NARPM Radio: Virtual Inspections in a Virtual World
Monday May 11, 2020
Monday May 11, 2020
NARPM Radio: Virtual Inspections in a Virtual World
How do you conduct a virtual inspection?
Nathan Miller, president of Rentec Direct, works with 16,000 property managers in the country, and has a wealth of information on creative tools managers are using to do property inspections. From Facebook Messenger to z-Inspector and many others, these types of inspections are important to do at least once a year. What’s important, and what will it cost? How do you introduce these to your non-tech savvy clients? Here are a few tips you need to consider when doing a virtual inspection, along with recommendations for tools to use!

Wednesday May 06, 2020
PM Made Easy with Kathleen Richards
Wednesday May 06, 2020
Wednesday May 06, 2020
Ever feel like you don’t have enough time in the day to manage all the paperwork? Join NARPM Radio for a chat with Kathleen Richards of PM Made Easy, which provides a huge range of operational products property management offices need from policy manuals to forms and letters, who should use the products, and more. Kathleen shows new managers how to build a property management team and grow your business, and helps seasoned managers “step out” of the business and let others do the day-to-day work. If you’ve ever wanted a blueprint for better business procedures, listen to Kathleen explain how these tools can be just the resources you need.

Thursday Apr 30, 2020
Is a Once-a-Year Inspection Enough?
Thursday Apr 30, 2020
Thursday Apr 30, 2020
Can you be held responsible for damage in a property if you inspect less than once a year? What kinds of things can happen in a rental that you could have liability for? Often, the people doing the worst things pay their rent on time and never report a problem. How often should you inspect a property? What happens when you get sued for negligence by an angry owner because you didn't inspect often enough? Florida property management attorney Harry Heist takes on these questions and more in this episode. As always, talk with your local attorney as laws vary from state to state.

Tuesday Apr 21, 2020
Using Technology for Unattended Showings
Tuesday Apr 21, 2020
Tuesday Apr 21, 2020
NARPM Radio: Using Technology for Unattended Showings
How do you handle property showings during a time of social distancing? Self-showings are growing in popularity, and there are basically two ways to handle these: 1) with a lockbox, and 2) with “smart home” tools. If your owner wants more security during a showing, the “smart home” approach is definitely the way to go – find out more how you can benefit from temperature control, water leak sensors, and other features along with monitored self-showings in this interview with Sean Miller, president of PointCentral.

Tuesday Apr 14, 2020
Subletting a Home on Short-Term Rental Sites
Tuesday Apr 14, 2020
Tuesday Apr 14, 2020
NARPM Radio: Subletting a Home on Short-Term Rental Sites
You just found out that the unit you’re managing is on Airbnb. Now what? Does your lease cover subletting? What are the ramifications of this kind of activity? Florida property management attorney Harry Heist takes on this topic in today’s NARPM Radio episode. Always check with your attorney as laws vary from state to state.

Tuesday Apr 07, 2020
Eviction Records & Credit Reports
Tuesday Apr 07, 2020
Tuesday Apr 07, 2020
How can you use eviction records in renter screening, and if you do, where do you get them? What's a Vantage Score? What are the benefits of tenant screening, and who should use them? These questions and more answered by Ryan Green of CIC Credit Reports.

Wednesday Apr 01, 2020
Surviving the Storm: Property Management During a Crisis
Wednesday Apr 01, 2020
Wednesday Apr 01, 2020
“Surviving the Storm”
Downturns are nothing new. Practical tools for not only surviving, but thriving, during a crisis are presented in this informative podcast from property managers Anne and Mark Lackey.