Episodes

Tuesday May 31, 2022
Never Lose a Customer Again: Customer Service vs. Customer Experience
Tuesday May 31, 2022
Tuesday May 31, 2022
Do you know the difference between customer service and customer experience? Do you have challenges between sales and operations? Do you lose clients due to unhappiness? Pete Neubig, MPM® RMP®, interviews Joey Coleman, author of the bestselling book Never Lose a Customer Again. Learn how you can reduce churn and never lose a customer!
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