NARPM Radio

Why Reviews Matter, Org Charts Work, and Turtles Rule: A PM Chat with Amy Hanson

April 23, 2025

In this episode, Pete Neubig sits down with 2025 NARPM® President Amy Hanson, MPM® RMP®, Vice President of Property Management for Berkshire Hathaway HomeServices PenFed Realty Texas, to discuss the mindset and systems that helped her grow from burnout to balance. Amy shares how hiring a director of operations and remote assistants changed everything, why she answers every Google review herself, and the importance of letting go of emotional reactions in business. You’ll also hear her take on business development, property stabilization, and her love for turtles (yes, really). With 20 years in the industry, Amy’s advice on constant learning, creating culture, and staying organized is both practical and inspiring.

𝗖𝘂𝗹𝘁𝘂𝗿𝗲, 𝗜𝗺𝗽𝗮𝗰𝘁, 𝗮𝗻𝗱 𝗜𝗻𝗻𝗼𝘃𝗮𝘁𝗶𝗼𝗻: 𝗧𝗵𝗲 𝗕𝗹𝗮𝗻𝗸𝗲𝘁 𝗛𝗼𝗺𝗲𝘀 𝗝𝗼𝘂𝗿𝗻𝗲𝘆

April 16, 2025

In this episode, host Pete Neubig sits down with 𝗟𝗶𝗼𝗿 𝗔𝗯𝗿𝗮𝗺𝗼𝘃𝗶𝗰𝗵, 𝗖𝗼-𝗙𝗼𝘂𝗻𝗱𝗲𝗿 𝗮𝗻𝗱 𝗖𝗘𝗢 𝗼𝗳 𝗕𝗹𝗮𝗻𝗸𝗲𝘁 𝗛𝗼𝗺𝗲𝘀, to explore his remarkable journey from an elite Israeli military unit to building a mission-driven prop-tech company. Lior shares the origins of Blanket Homes, how it's solving real problems in property and asset management, and the lessons learned from scaling a remote and international team. He also opens up about his early missteps (including being fired from his first job after one day), his nonprofit work renovating homes for Holocaust survivors, and how he balances purpose with performance.

The Power of Org Charts, Hiring Right, and Cutting Useless Meetings

April 9, 2025

In this episode, Jon Dwoskin joins host Pete Neubig to break down the power of organizational charts, hiring the right people and eliminating time-wasting meetings. Learn how to structure your business for growth, streamline decision-making and build a team that drives success. Tune in for actionable insights from an experienced business coach!

Proven Strategies for Unlocking Consistent Growth in Property Management

April 2, 2025

Sustained growth in property management doesn’t have to rely on expensive lead generation. In this episode, Brian Hughes shares practical strategies for consistently growing your business, including the power of dedicating just one hour a week to business development. He also discusses how leveraging virtual assistants can streamline operations and improve efficiency. Tune in for expert insights that will help you build a scalable and successful property management business.

Pushing Limits From Ultra Runs to Property Management

March 26, 2025

What do ultra-endurance running and property management have in common? In this episode, Tony Cline sits with host Pete Neubig to share how the discipline, resilience, and mindset needed for extreme physical challenges translate directly into building a successful property management business. From overcoming obstacles to staying consistent in the face of adversity, Tony dives into the lessons that help him—and can help you—push past limits in both life and business. 

How to Built a 700-Unit Portfolio with a Six-Person Team

March 19, 2025

Host Pete Neubig sits down with Gary Wilson to uncover how he built a 700-unit real estate portfolio with just a six-person team. Gary shares the strategies, systems, and mindset shifts that made it possible—plus insights on efficiency, automation, and smart investing for sustainable growth.

Tenant Turner CEO on AI, Hiring Challenges, and the Future of Property Management

March 12, 2025

Tenant Turner CEO James Barrett joins Pete Neubig to discuss the impact of AI and automation on property management, from fraud prevention to customer support. He shares insights on scaling with technology, the challenges of hiring great talent, and what the future holds for AI-driven innovations in the industry.

Mastering Wealth in Property Management: Mindset Shifts and Business Acceleration

March 5, 2025

In this episode, host Pete Neubig sits down with Shawn Johnson to discuss the mindset shifts and strategies that can accelerate success in property management. From pricing strategies to wealth-building principles, Shawn shares insights on how small operators can maximize profitability, break free from scarcity thinking, and scale their businesses effectively. Tune in to learn how to shift your perspective and leverage your property management company for long-term financial growth.

From Property Manager to Tech Leader: Randall Henderson on AI, Open APIs & Building a Winning Team

Feb. 26, 2025

In this episode, host Pete Neubig sits down with Randall Henderson, Rentvine's COO, to discuss how the company is transforming property management technology through open APIs, AI and a people-first approach. Randall shares insights on Rentvine’s $74 million investment, the importance of hiring for attitude, and how innovation is reshaping the industry. Tune in to learn how property managers can leverage cutting-edge tech while building a strong, success-driven team.

The Process-Driven Property Manager: How Systems Unlock Growth

Feb. 19, 2025

Struggling with operational chaos in your property management business? In this episode, host Pete Neubig sits down with Ben Serven, CEO of Black Sheep Global, to discuss the power of process-driven management. From documenting workflows to implementing automation the right way, Ben shares insights on how systems can streamline operations, reduce stress, and fuel business growth. Whether you're managing six doors or six hundred, this conversation will help you build a scalable, efficient company.