Episodes
Wednesday Jul 13, 2022
NARPM Radio: Are venture backed firms pushing out the small PM firms?
Wednesday Jul 13, 2022
Wednesday Jul 13, 2022
Doug Brien - Former NFL kicker and CEO of the venture backed firm, Mynd Management, discusses how he took his first company Waypoint Homes public, his take on institutional investors and how it will impact property management and why culture is so important. Doug discusses the advantages of national firms and why the industry still has room for the mom and pop firms.
Monday Jun 27, 2022
The Three Financial Numbers You Should be Looking At
Monday Jun 27, 2022
Monday Jun 27, 2022
Daniel Craig, CEO of Profit Coach, tells you the three financial numbers you should be looking at in your company. Find out what the most common mistakes management companies are making regarding their financials when Pete Neubig, MPM® RMP®, dives deep to get the answers you’re looking for. Do you know what the most efficient way is for you to reduce your direct labor efficiency rate? Daniel was the co-author of the NARPM® Accounting Standards (a NARPM® member only benefit) and in this podcast he tells you how to implement it.
Wednesday Jun 15, 2022
All Things Insurance for Property Managers
Wednesday Jun 15, 2022
Wednesday Jun 15, 2022
Pete Neubig, MPM® RMP® interviews Haitham Foty of Benchmark Insurance Group. Learn what type of insurance you need for a management company; the anatomy of a claim process; how to keep your costs down; how to go through the insurance audit; what does your insurance agent actually do for you; the benefits of a master policy; what is additionally insured actually mean and so much more. Pete asks all the questions about insurance that you always wanted answered.
Tuesday May 31, 2022
Never Lose a Customer Again: Customer Service vs. Customer Experience
Tuesday May 31, 2022
Tuesday May 31, 2022
Do you know the difference between customer service and customer experience? Do you have challenges between sales and operations? Do you lose clients due to unhappiness? Pete Neubig, MPM® RMP®, interviews Joey Coleman, author of the bestselling book Never Lose a Customer Again. Learn how you can reduce churn and never lose a customer!
Friday May 13, 2022
Will More People Start Using Professional Property Managers?
Friday May 13, 2022
Friday May 13, 2022
Pete Neubig, MPM® RMP®, and Rob Hahn discuss inflation and how it is driving massive amounts of money into the real estate industry. Will the small PM firm survive? Do we need to work with institutional investors to survive? Will more people start using professional property managers? Do we have to think about property management differently? Find out why Rob does not think housing prices have gone up. Rob answers these questions and more.
The Price of Tomorrow by Jeff Booth
Notorious ROB by Robert Hahn
Notorious POD by Robert Hahn podcast
Thursday Apr 28, 2022
Leasing Process Saves Property Managers and Prospects Time
Thursday Apr 28, 2022
Thursday Apr 28, 2022
Zach Maurais built one of the first online delivery apps, Favor, sold it to HEB Groceries and is now tackling the challenge of the leasing process through technology with his new company Sunroom. In this podcast Pete Neubig, MPM® RMP®, asks Zach about his experiences raising capital and selling his business and does a deep dive into Sunroom and how the app works within the leasing process saving the property manager time and providing an overall better experience for prospective residents, owner and the property manager.
Thursday Apr 14, 2022
The Best Ways to Increase Profit
Thursday Apr 14, 2022
Thursday Apr 14, 2022
Pete Neubig, MPM® RMP®, interviews Brad Larson, MPM® RMP®, one of the industry’s thought leaders. Pete and Brad discuss some of the biggest changes and challenges happening to the industry, best ways to increase profit, how Brad implements new ideas, and more. This is a power-packed interview you don't want to miss.
Friday Mar 25, 2022
Top 5 Ways to Kick Off your New Year (or Anytime!)
Friday Mar 25, 2022
Friday Mar 25, 2022
Pete Neubig, MPM® RMP®, gives his opinion on the hot topic: Should NARPM pay members that present at conferences? Get the top 5 ways to kick off your New Year (or anytime!) when Pete interviews Bob Preston, MPM® RMP®, owner of North County Property Group located in San Diego, host of Property Management Brainstorm Podcast and NARPM® Southwest Region RVP.
Tuesday Mar 15, 2022
Firing Owners and Processes Best Practices
Tuesday Mar 15, 2022
Tuesday Mar 15, 2022
Property management is one of the most intensive process driven industries. Listen to Pete Neubig, MPM® RMP®, interview the Process King himself as they discuss the best practices into tackling reviewing your process. Errol Allen with EA Consulting has worked with numerous property management companies reviewing and revamping their processes. Find out what the biggest challenges are, how quickly it can be done, and what are the benefits of reviewing your processes.
Friday Feb 25, 2022
How to Provide A Valuable Service to Owners and Residents and Profit
Friday Feb 25, 2022
Friday Feb 25, 2022
Pete Neubig, MPM® RMP®, interviews one of the hottest NARPM Member Discount Providers, PestShare. Co-founder Tom Clements discusses merging his traditional pest control company, going from a local to national business, and how property managers can provide a valuable service to owners and residents while still making a profit by implementing PestShare.