NARPM Radio

Leading from Afar: Building a Property Management Company That Runs Itself

Nov. 19. 2025

In this episode, host Pete Neubig talks with Margo Boughton about what it really means to lead from afar. Margo shares how she built a property management company that thrives without her being on-site every day — from creating systems and empowering her team to building trust and accountability across the organization. Learn how stepping back can actually help your business move forward.

How to Reduce Stress for Your PM Team

Nov. 12, 2025
In this episode, host Pete Neubig sits down with Pablo Gonzalez, Chief Evangelist at Vendoroo and host of the "Property Management Frame Breakers" podcast, to discuss one of the biggest challenges in property management—team stress. Pablo shares how Vendoroo’s AI-driven maintenance coordination is transforming one of the most demanding parts of the business by reducing repetitive tasks and improving communication between residents, vendors and owners. Together, Pete and Pablo explore how technology, strong core values, and intentional leadership can help property management companies lower burnout, improve efficiency and build more resilient teams.

Business Lessons Learned from Walmart

Nov. 5, 2025
In this episode, host Pete Neubig sits down with Brian Clark, owner of ABC Property Management, to explore how lessons from Walmart’s culture and customer strategy can be applied to property management. Brian shares how working at Walmart shaped his leadership approach, emphasizing communication, team structure, and knowing your customer. He also reveals why he recently redefined his ideal client, flipped his business model to focus on single-family properties, and revamped his systems and culture to match that vision.

Trust Is the New SEO

Oct. 29, 2025
In this episode, host Pete Neubig sits down with Alex Zweydoff, RMP, and Lacy Hendricks, RMP, from ClearLead Digital to explore why trust has become the ultimate ranking factor in SEO. They unpack how property management companies can strengthen their online visibility without relying on paid ads — by focusing on authority, transparency, and authentic content. From understanding domain scores and AI-driven marketing trends to practical website audits and blog strategies, this conversation reveals how building trust online drives real results.

How to Grow Your PM Business Through Processes

Oct. 22, 2025

In this episode, host Pete Neubig sits down with Kandise Varvil, co-founder of PM PathBuilders, to talk about how virtual assistants are reshaping the property management industry. Kandise shares her journey from property manager to VA team leader, revealing practical strategies for delegation, communication, and building trust with remote team members that help companies scale more efficiently.

How to Modernize your PM Firm

Oct. 15, 2025

Modern property management demands more than experience; it requires evolution. In this episode, host Pete Neubig sits down with Derrick Karimian, CEO/Acting VP of Property Management for Krystal Properties, to explore how property management companies can modernize their operations, tech stack, and vendor relationships. From implementing ticketing systems and CRM workflows to tracking KPIs efficiently and building loyalty through continuous improvement, Derrick shares practical strategies to keep your firm agile and competitive. Whether you’re optimizing processes, upgrading technology or redefining client experience, this episode reveals the tools and mindset needed to thrive in today’s property management landscape.

Close Like a Killer: How to Train a Sales Team That Actually Sells

Oct. 8, 2025

In this episode of the podcast, host Pete Neubig sits down with Jennifer Merritt, COO-Integrator of RentScale, to break down what it really takes to build and train a sales team that closes deals. From compensation models and KPIs to defining your ideal client profile, bridging the gap between sales and operations, and tailoring pitches to different personality types, this conversation is packed with actionable strategies to help property managers turn their sales function into a true growth engine.

From SEO to AI Search: How PropertyManagement.com Is Changing the Game

Oct. 1, 2025

In this episode, host Pete Neubig sits down with Matt Speer, founder of PropertyManagement.com, to explore how the platform is transforming the way investors connect with property managers. From moving beyond outdated lead-selling models to leveraging AI-driven search and the TrueMatch™ score, Matt shares how trust, data and transparency are reshaping the future of property management.

AI in Property Management: Trend or Transformation?

Sept. 24, 2025

In this episode, host Pete Neubig sits down with Alex Karafiloff of Inspection Express to explore how AI-powered 360° inspections are transforming property management. From reducing inspection times and eliminating security deposit disputes to empowering tenants with self-guided inspections and integrating directly with platforms like Rentvine and Rent Manager, AI 360 is helping managers scale smarter. Pete and Alex also dive into the industry's future: where AI and remote teams handle the admin work, and property managers elevate into true asset managers, building stronger client relationships and driving growth.

 

Transitioning from Property Manager to Asset Manager

Sept. 17, 2025

In this episode, host Pete Neubig talks with Courtney Parks of Allegiance Property Management about her shift from property manager to asset manager. Courtney shares how restructuring her team, leveraging automation, and focusing on client fit transformed her business into a more profitable and sustainable operation.