Episodes

Wednesday Jun 30, 2021
NARPM Radio: Tenant Delay Tactices
Wednesday Jun 30, 2021
Wednesday Jun 30, 2021
NARPM Radio: Tenant Delay Tactics
What are typical delay tactics a tenant uses when served with an eviction notice? It doesn’t matter what they say (roommate left, lost job, cat died, etc.), but they have a right to file a response with the courts once an eviction notice is served. From the tenant’s “answer” filed in the court to bankruptcy, attorney Harry Heist discusses some of the ways that a tenant can delay an eviction. How do you avoid losing this battle? Make sure you take the right steps, know the law, be prepared, and always be sure to work with your attorney for advice as laws vary from state to state.

Tuesday Jun 15, 2021
NARPM Radio: How to Use Open Banking Technology to Screen Tenants
Tuesday Jun 15, 2021
Tuesday Jun 15, 2021
As a property manager or landlord, do you ever worry that you are not truly getting the full financial picture when screening tenant applications? Sometimes we get applications laden with smoke and mirrors that are easy to filter out. But other times, the app may look quite good, but in reality some of the aspects that would be helpful in making a decision aren't visible.
Wouldn't it be cool if you could verify a renter's income, payroll, past rent payments, NSF and overdrafts all in one, easy to pull, screening report? On this episode of NARPM Radio, Bob Preston of North County Property Group in California talks with Craig Schoen, CEO of Rentify about "open banking technology" and how property managers can use it to better screen prospective tenants. Rentify, a new NARPM Member Discount Program, is a company dedicated to helping property managers and landlords utilize a new approach to get that full picture of a tenant’s financial picture during the screening process.

Wednesday May 26, 2021
NARPM Radio: How to Get Great Online Reviews & More
Wednesday May 26, 2021
Wednesday May 26, 2021
Podium is a customer messaging platform that can help property management companies achieve ongoing touchpoints, ultimately bolstering their customer relationship management and loyalty. Bob Preston with North County Property Group in Del Mar, CA, hosts this episode of NARPM Radio, talking with Zach Williams of Podium about how you can send pictures and videos, arrange for service appointments & scheduled item pickup, and collect payments—all online on your site - plus, stand out on the websites that matter by easily collecting hundreds of customer reviews.

Monday May 03, 2021
Monday May 03, 2021
When your potential clients ask "how will you market my rental?", you need a way to differentiate yourself from the others that may also be interviewing for this property. In this episode of NARPM Radio, NARPM member Bob Preston talks with Nicki Callahan with Nest Publications - a new NARPM Member Discount Program - about an innovative, digital marketing campaign, custom branded to you. Nest is more than just another magazine – it is a digital publication with the unique ability to build broad credibility for your brand to enhance efforts and drive revenues. Unlike a traditional paper magazine the reach of an on-line magazine is limitless, trackable (using analytics) and of course green. Branded to you with your photo, logo and colors, your publication features live links throughout to guide readers toward your current listings as well as your website and any social media sites that you participate in. Visit https://www.narpm.org/about/member-discounts/#nest-publications or email nicki@nestpublications.com to view a demo and learn more! *NARPM Members receive a $200 discount on their custom publication!

Wednesday Apr 14, 2021
NARPM Radio: Illegal Unit?
Wednesday Apr 14, 2021
Wednesday Apr 14, 2021
You rented a mother-in-law apartment out, the lease is in place, and now code enforcement says it's illegal and must be vacated. Does this happen? It does, according to property management attorney Harry Heist. Sometimes a property manager is asked to rent out a unit that may or may not be legal. Sometimes the unit has been modified without permits, like a garage that's been modified into an apartment or bedroom. What problems do you have now? Quite a few. Make sure you're prepared; tune in to NARPM Radio today and take a listen to this week's podcast!

Tuesday Mar 30, 2021
NARPM Radio: COI Manager Saves Time, and it's Free!
Tuesday Mar 30, 2021
Tuesday Mar 30, 2021
Insurance is boring. At least that's what you used to think. But not anymore, with NARPM's newest member discount program Thimble! Now you can visit a webpage set up exclusively for NARPM members that not only allows your contractors to buy the right, A-rated insurance for exactly what's needed, but also gives you a FREE all-in-one insurance tracking platform! Now you can mange your Certificates of Insurance in one place, whether your contractor purchases insurance from Thimble or another provider. Listed in Money Magazine as 2020's "best insurance for the smallest businesses," Thimble makes your life a lot easier. Sign up in 2 minutes at www.Thimble.com/NARPM.

Monday Mar 22, 2021
NARPM Radio: Healthcare Insurance & What's New for 2021
Monday Mar 22, 2021
Monday Mar 22, 2021
Short-term health plans have been in the news lately as a health insurance option. Learn more about what that is, and what's happening with health care in this episode of NARPM Radio featuring Nick Shirman from NARPM's member healthcare program. Nick discusses how members can find individual coverage or group coverage at the best rates, how the new administration's changes can affect association health plans, and what you need to know about short-term health coverage.
For more information on the program, contact Nick at nick@myhealthily.com or visit https://propertymanagershealthcare.com/.

Tuesday Mar 09, 2021
NARPM Radio: Rent Collection & Owner Distribution
Tuesday Mar 09, 2021
Tuesday Mar 09, 2021
Bob Preston, RMP® of North County Property Group, Del Mar, CA, discusses the issue of rent collections in his area, and how his company uses software to process payments.

Friday Feb 19, 2021
NARPM Radio: Should My Rental Be A Smart Home?
Friday Feb 19, 2021
Friday Feb 19, 2021
There are a lot of reasons for installing home automation in rentals, including attracting tenants, making the home more secure, and eliminating the need for keys. It can also be costly and raise privacy issues for tenants. What's the right way to go for your properties? Property Manager Bob Preston, RMP®, MPMC discusses the factors that should be considered, including benefits and drawbacks, before installing smart devices in your home.
If you want to learn more, check out this podcast on home automation, featuring Sean Miller of Point Central: Episode 27: Gaining Efficiencies Through Property Automation, Featuring Sean Miller of PointCentral

Friday Feb 05, 2021
NARPM Radio: The Evolution of PM Software
Friday Feb 05, 2021
Friday Feb 05, 2021
On this episode of NARPM Radio, California property Manager and NARPM member Bob Preston discusses the evolution of the property management software market with his guest, Joe Easton, Channel Partner Account Manager at Rent Manager. Joe shares his views about the property management software market and about Rent Manager, which combines many features needed by property managers to run their businesses into a single integrated solution. Thanks to Bob Preston, RMP® of North County Property Group, Del Mar, CA for his part in this week's episode!