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Episodes
Property management radio for NARPM members. Get tuned in!
Episodes

7 days ago
7 days ago
33 min
July 22, 2026
Professional listing media does more than make a property look good; it can help you lease faster, reduce vacancy days, and strengthen your company's brand. In this episode of NARPM Radio, host Pete Neubig sits down with Kori Covrigaru, CEO of PlanOmatic, to discuss the data behind professional photography, 3D tours, floor plans, AI virtual staging, and the technology that's helping property managers streamline the leasing process while creating a better experience for both renters and owners.

Jul 15, 2026
Jul 15, 2026
23 min
July 15, 2026
In this episode of NARPM Radio, host Pete Neubig sits down with Jordan Coleman, Loan Officer at Live Oak Bank, to explore how financing can help property management companies grow. They discuss refinancing debt to improve cash flow, funding hiring and marketing initiatives, and financing acquisitions. Jordan also shares what lenders look for, common acquisition mistakes, and practical advice for property managers preparing for their next stage of growth.

Jul 8, 2026
Jul 8, 2026
44 min
July 8, 2026
Artificial intelligence is changing property management, but where should you start? In this episode of NARPM Radio, host Pete Neubig sits down with Lindsay Liu, Co-Founder and CEO of Super, to discuss how property managers can use AI to improve responsiveness, reduce repetitive work, and create more efficient operations. Lindsay shares a practical approach to AI adoption, the importance of SOPs and processes, and what property management teams can expect as AI continues to reshape the industry.

Jul 1, 2026
Jul 1, 2026
38 min
July 1, 2026
In this episode of the NARPM Podcast, host Pete Neubig sits down with property management coach and industry thought leader Jo-Anne Oliveri to discuss what separates high-performing property management companies from the rest. From accountability and KPIs to workflows, technology, and team management, Jo-Anne shares practical strategies for building a culture of performance without falling into the trap of micromanagement. Whether you're leading a small team or scaling a growing property management company, this conversation is packed with actionable insights to help you improve consistency, increase efficiency, and create a stronger operational foundation.

Jun 24, 2026
Jun 24, 2026
37 min
June 25, 2026
Should you sell your property management company, scale it further, or hire a CEO to run it? Host Pete Neubig welcomes Deb Newell, owner of Real-Time Consulting and founder of PMX Marketplace, for a conversation about company valuations, acquisitions, exit planning, and the factors that drive business value. Whether you're preparing for growth or considering your next chapter, this episode will help you better understand your options.

Jun 17, 2026
Jun 17, 2026
39 min
June 17, 2026
In this episode of NARPM Radio, host Pete Neubig sits down with Ryan Killian, President of RENU Property Management, to discuss why the industry has entered what he calls the "operator era." Ryan shares lessons learned from scaling some of the largest single-family rental portfolios in the country, including the importance of data-driven decision-making, operational efficiency, centralization, and decision velocity. They explore how property managers can improve performance, reduce operational waste, leverage technology and AI, and build systems that drive profitability in today's market, where rent growth alone is no longer enough.

Jun 10, 2026
Jun 10, 2026
34 min
June 10, 2026
Property management is changing fast. In this episode, host Pete Neubig sits down with Steve Hart, Co-Founder and CEO of PMI, to discuss the major trends reshaping the industry, from AI and emerging technology to industry consolidation and scalable growth systems. Steve shares why community, standardized processes, and operational support are becoming increasingly important for property managers looking to grow beyond the day-to-day and build lasting businesses. Whether you're an independent operator or exploring new ways to scale, this conversation offers valuable insights into where the industry is headed.

Jun 3, 2026
Jun 3, 2026
29 min
June 3, 2026
In this episode of the NARPM podcast, host Pete Neubig sits with David Bitton, co-founder of DoorLoop, to explore the tangible ways artificial intelligence (AI) is reshaping the property management industry. Moving past the initial hype, Bitton discusses how property managers can leverage tools like Claude, Jace.ai, and DoorLoop’s integrated AI assistant to automate up to 80% of tenant communications and maintenance troubleshooting. The conversation provides a roadmap for professionals to transition from manual tasks to becoming the "architects" of their businesses, emphasizing that while AI may not replace property managers, those who master it will certainly lead the market.

May 27, 2026
May 27, 2026
35 min
May 27, 2026
As a property manager, it’s easy to get trapped in the day-to-day grind. In this episode, Chilon Anderson, CEO and Co-Founder of Above All Property Management, shares how she went from working 90-hour weeks and wearing every hat in her business to stepping into true strategic leadership. She and host Pete Neubig discuss building the right team, learning to let go, creating real business capacity, and why growth isn’t just about more doors — it’s about more freedom.

May 20, 2026
May 20, 2026
35 min
May 20, 2026
In this episode of NARPM Radio, host Pete Neubig welcomes Patrick Osman, CEO and co-founder of Utility Valet, to discuss innovative ways property managers can drive NOI through ancillary services. Patrick shares insights on how services like bulk internet and automated utility verification not only streamline the move-in process but also create new revenue streams for property management firms. Beyond technical solutions, the conversation dives deep into the entrepreneurial mindset required to shift from a daily operator to a business owner, the critical importance of prioritizing sales over perfect operations, and how property managers must upskill to stay competitive in an increasingly AI-driven industry.
